tr1971 Privacy
Policy

tr1971 collects personal data from you in several ways: directly when you register an account or contact support, automatically when you use the platform, and from third parties such as payment processors when you make a deposit or withdrawal. The categories of data we collect are described below.

Registration & Account Data

When you create a tr1971 account, we collect the following information:

• Full legal name — as it appears on your national identification card (NID) or passport.
• Date of birth — to verify that you meet the 18+ age requirement.
• Residential address — including division, district, and postal code within Bangladesh.
• Contact details — mobile phone number and/or email address used for account communications.
• Login credentials — your chosen username and an encrypted version of your password (we never store plaintext passwords).

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request and collect copies of identity documents including your NID, passport, or birth certificate, along with a proof of address document (such as a utility bill or bank statement). These documents are used solely for identity verification and fraud prevention purposes.

Financial & Transaction Data

When you deposit or withdraw funds, we collect transaction records including the amount, method (bKash, Nagad, Rocket, Upay, or bank transfer), timestamp, and associated payment account reference (such as your bKash or Nagad mobile number). We do not store full bank account numbers or card numbers on our servers; payment method tokenisation is handled by the respective payment provider.

Usage & Gameplay Data

We automatically collect data about how you interact with tr1971, including:

• Games played, bet amounts, win/loss history, and session duration.
• Device type, operating system, browser type and version.
• IP address and approximate geographic location (at the city/division level).
• Pages visited, features accessed, and click-stream data within the platform.
• Login and logout timestamps.

Communications Data

If you contact our support team via email or live chat, we retain a record of that correspondence, including the content of messages and any attachments you provide. This helps us maintain accurate support histories and resolve disputes fairly.

Promotional Preference Data

Where you have opted in to receive promotional communications, we record your consent and maintain a record of the marketing messages sent to you. You may withdraw this consent at any time by contacting support at [email protected].

tr1971 uses your personal data only for purposes that are directly related to the provision and improvement of our services. The following table summarises the key purposes for which we process personal data and the legal basis for each.

Responsible Gaming

tr1971 uses gameplay and financial data to monitor for signs of problem gambling behaviour, including unusually frequent deposits, extended session durations, or patterns consistent with a loss of control. This monitoring is carried out in the interest of player safety and may trigger outreach from our support team or the application of responsible gaming tools such as deposit limits or cooling-off periods.

Marketing Communications

Where you have provided consent, tr1971 may contact you by email or SMS with information about promotions, bonuses, new games, and seasonal offers — including events relevant to the Bangladesh market such as BPL season, Eid promotions, and Pohela Boishakh offers. You may withdraw your marketing consent at any time by emailing [email protected] with the subject "Unsubscribe". We will process your request within five business days.

Automated Decision-Making

tr1971 employs automated systems for fraud detection, bonus abuse prevention, and responsible gaming monitoring. These systems analyse patterns in gameplay and transaction data. Where an automated decision results in the suspension of your account or the withholding of funds, you have the right to request a human review by contacting [email protected].

tr1971 does not sell, rent, or trade your personal data. We share data only with carefully selected third parties where it is strictly necessary to deliver our services or comply with a legal obligation. All third parties with whom we share data are contractually required to process it in a secure and lawful manner and only for the purposes we specify.

Payment Processors

To process your deposits and withdrawals, we share the minimum necessary financial and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Each payment provider operates under its own privacy policy and terms of service, which govern their handling of your data once transmitted.

Game Providers

The casino games available on tr1971 are provided by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical identifiers (such as an anonymised player session token) to facilitate gameplay. They do not receive your full name, contact details, or financial information unless specifically required by the game provider's own verification process.

Identity Verification Services

tr1971 may engage third-party KYC and identity verification service providers to assist with the verification of identity documents. These providers are contractually bound to handle your documents with the highest level of confidentiality and may not use them for any purpose other than verification.

Fraud Prevention & AML Partners

tr1971 uses specialised fraud detection and anti-money laundering (AML) screening tools. These systems may process your transaction data and IP address to assess risk. Results are used exclusively to protect the integrity of the tr1971 platform and its players.

Legal & Regulatory Disclosure

tr1971 may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where we are under a legal obligation to do so. In such cases, we will disclose only the minimum data required by the applicable legal instrument and will notify you of such disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of tr1971 or any part of its business, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

tr1971 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the site is used so we can improve the experience for all players in Bangladesh. A cookie is a small text file placed on your device when you visit a website.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies will prevent tr1971 from functioning correctly and may prevent you from logging in or completing transactions. Disabling functional or analytics cookies will not affect your ability to play but may reduce the quality of your experience.

Do Not Track

Some browsers transmit "Do Not Track" (DNT) signals. tr1971's platform currently does not alter its data collection practices in response to DNT signals, as there is no universally accepted standard for interpreting them. We continue to apply our standard data minimisation and security practices regardless of DNT settings.

Third-Party Cookies

Game provider iframes embedded within the tr1971 platform (such as those operated by Pragmatic Play, Evolution Gaming, or Spribe) may set their own cookies on your device. These are governed by the respective provider's own cookie and privacy policies. tr1971 does not control third-party cookies and is not responsible for them.

tr1971 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

Technical Measures

• 256-bit SSL/TLS encryption is applied to all data in transit between your device and our servers.
• Password hashing: User passwords are never stored in plaintext. We use strong one-way cryptographic hashing algorithms with per-user salting to protect credentials even in the unlikely event of a data breach.
• Encrypted data storage: Sensitive data fields including identity document references and payment method identifiers are encrypted at rest using AES-256 encryption.
• Firewall and intrusion detection: Our infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems (IDS/IPS).
• Access controls: Access to personal data within tr1971 is restricted on a strict need-to-know basis. Internal systems enforce role-based access controls (RBAC) so that staff can only access data relevant to their specific function.
• Two-factor authentication: Administrative access to systems holding personal data requires multi-factor authentication.

Organisational Measures

• All staff who handle personal data receive mandatory data protection and security training.
• Third-party service providers are subject to data processing agreements that bind them to the same security standards we apply internally.
• Regular internal audits are conducted to review data access logs and identify any anomalous activity.
• A documented incident response procedure is in place to ensure that any confirmed or suspected data breach is investigated promptly and affected users are notified without undue delay.

Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tr1971 will notify affected users as promptly as practicable. Notification will be sent to your registered email address or mobile number and will describe the nature of the breach, the data involved, the likely consequences, and the steps we are taking to address it. If you suspect that your tr1971 account has been compromised, contact our support team immediately at [email protected].

Limitations

While tr1971 takes all reasonable precautions to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to acting swiftly and transparently in the event of any security incident affecting your data.

tr1971 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule outlines our standard approach.

Post-Retention Disposal

When personal data reaches the end of its retention period, tr1971 will either securely delete it (using cryptographic erasure for electronically stored data) or anonymise it such that it can no longer be linked to any individual. Physical documents containing personal data are destroyed using certified secure shredding methods.

Data Subject Erasure Requests vs. Legal Retention Obligations

Where you submit a valid erasure request under your right to erasure, tr1971 will assess the request against any applicable legal retention obligations. Where a legal obligation requires us to retain specific data (for example, KYC documents for AML compliance), we will inform you of this and retain only the minimum data required by law. All other data not subject to such an obligation will be deleted promptly upon a valid request.

tr1971 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our services, changes in applicable law, or improvements to our data protection practices. The date at the top of this page (the "Last Updated" date) will be revised whenever a change is made.

How We Notify You of Changes

For material changes to this Privacy Policy — that is, changes that significantly affect how we collect, use, or share your personal data — tr1971 will provide advance notice via one or more of the following channels:

• A prominent notice displayed on the tr1971 platform upon your next login.
• An email notification sent to your registered email address.
• An SMS notification sent to your registered mobile number.

Non-material changes (such as corrections of typographical errors, clarifications that do not affect your rights, or minor structural reorganisation) may be made without individual notification, but the "Last Updated" date will always be updated to reflect any revision.

Your Continued Use

Your continued use of the tr1971 platform after the effective date of any Privacy Policy change constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you should stop using the platform and may request account closure by contacting [email protected].

Contact Us About This Policy

If you have any questions, concerns, or feedback about this Privacy Policy or our data handling practices, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.